An information system (IS) is a set of hardware, software, people, processes, data, and information that together collect, process, store, and distribute information. An IS can be as simple as a personal computer or as complex as a global telecommunications network. The purpose of an IS is to provide information that supports business decision making and control. The value of an IS to an organization is directly related to its ability to provide the right information to the right people at the right time. To ensure that an IS is providing the right information to the right people at the right time, it is important to monitor the use and effectiveness of the IS.
There are a number of ways to monitor the use and effectiveness of an IS. One way is to track the number of users of the IS and the types of tasks they use the IS for. This information can be used to identify areas where the IS is being used effectively and areas where it is not being used effectively. Another way to monitor the use and effectiveness of an IS is to track the amount of time users spend using the IS and the number of errors they make while using the IS. This information can be used to identify areas where the IS is being used efficiently and areas where it is not being used efficiently. Finally, another way to monitor the use and effectiveness of an IS is to track the number of changes that are made to the IS and the number of problems that are caused by the changes. This information can be used to identify areas where the IS is being changed frequently and areas where the IS is not being changed frequently.
Monitoring the use and effectiveness of an IS is important because it can help organizations identify areas where the IS is not providing the right information to the right people at the right time. By identifying these areas, organizations can make changes to the IS that will improve its ability to provide the right information to the right people at the right time.